ChartHound vs Scribenote 2026: An Honest Feature Comparison

ChartHound and Scribenote are both veterinary AI scribes that turn exam room recordings into SOAP notes. Both are available on iOS, Android, and web. Both have custom templates. But they take genuinely different approaches to what a vet AI tool should do beyond basic transcription — and the right choice depends on what your practice actually needs.

We built ChartHound, so we have an obvious stake in this. We will be upfront about where Scribenote has us beat. This comparison is based on publicly available feature information for both products as of March 2026, and we will clearly label who wins in each category.

At a Glance: Two Different Philosophies

Scribenote, founded in 2022 in Kitchener, Ontario, has built a broad ecosystem focused on communication and integration. With over 3,000 veterinarians on their platform, they offer a companion suite of AI tools (Summi, Quill, and Sage), a built-in phone system called ScribePhone, and direct integrations with several practice management systems. Their free tier lets any vet start with unlimited notes using standard AI processing.

ChartHound, based in Charlotte, NC, has focused on clinical depth — the tools you use during and after the exam that go beyond text transcription. That means interactive body maps across seven species, per-tooth dental charting, automatic multi-pet visit separation, and AI-powered lab result parsing. We started at a lower price point ($60/month) but do not currently offer a free tier.

Neither product does everything. Here is exactly where each one leads.

Full Feature Comparison

Core SOAP Notes: Both Are Solid

Both ChartHound and Scribenote handle the fundamental job — recording an exam and producing a structured SOAP note — well. Both support custom templates so you can tailor output to your documentation style. Both run on all three platforms (iOS, Android, and web).

Scribenote goes further on the template front with a pre-built template library and a Custom Normals feature that lets you define default values for common findings. They also offer Callback Notes and Recaps as distinct output types beyond standard SOAP notes.

ChartHound focuses on the clinical documentation itself — the SOAP note plus the visual and diagnostic tools that surround it. If your primary concern is getting a clean SOAP note from a recording, both products deliver.

Clinical Tools: Body Maps and Dental Charting

This is where the two products diverge most sharply. ChartHound includes interactive body maps for seven species: canine, feline, equine, avian, lagomorph, bovine, and porcine. During or after an exam, you can tap on the silhouette to pin findings to specific anatomical locations. These pins persist with the note and become part of the medical record.

ChartHound also includes interactive dental charting with per-tooth notation. For dental procedures — extractions, periodontal disease grading, resorptive lesions — you can document findings tooth by tooth on an interactive chart rather than typing free text.

Scribenote does not offer body maps or dental charting. If your practice does a significant amount of dental work or you value visual documentation of physical exam findings, this is a meaningful difference. If you primarily need text-based SOAP notes, it may not matter to you.

Multi-Pet Visits: A Real Workflow Difference

When a client brings two or three pets into the same appointment — something that happens constantly in general practice — you need separate SOAP notes for each patient. ChartHound handles this automatically: record the entire visit once, and the AI separates the conversation into individual SOAP notes per patient.

Scribenote does not currently offer automatic multi-pet visit separation. You would need to stop and start a new recording for each patient, or manually split the resulting note afterward.

ChartHound also offers a Kennel and Rounding mode designed for ER and shelter environments where you are moving between multiple patients in a session. This lets you document rounds across many patients without starting and stopping individual recordings.

Lab Result Parsing

ChartHound includes AI-powered lab result parsing. Upload a lab report as a PDF or image, and the system extracts structured results — values, reference ranges, and flagged abnormalities — automatically. This saves the manual data entry step that many practices still deal with when labs come back as PDFs or printouts.

Scribenote does not currently offer lab result parsing. Their focus has been on the transcription and communication side of the workflow rather than diagnostic data processing.

Client Communication

Both products help with client-facing communication, but they approach it differently. ChartHound offers a Pet Parent Portal where you can share an AI-simplified version of the SOAP note with the pet owner. The AI rewrites the clinical language into plain English so clients actually understand what happened during the visit and what to do next.

Scribenote provides Client Summaries and Recaps as output types, giving you client-friendly versions of the documentation. They also have ScribePhone — a built-in phone system that uses your clinic's caller ID and automatically documents the call. For practices that spend significant time on phone consultations, ScribePhone captures conversations that would otherwise go undocumented entirely. Calls can run up to 60 minutes.

PIMS Integrations: Scribenote's Clear Lead

This is where Scribenote has a clear advantage. They offer direct integrations with Covetrus Pulse, eVetPractice, and ezyVet, plus a Widget Mode that works with any practice management system. This means notes can flow into your existing medical records without copy-paste.

ChartHound does not currently have direct PIMS integrations. Notes need to be manually transferred to your practice management system. We know this is a pain point, and we are honest about it. If seamless PIMS integration is your top priority, Scribenote is ahead here.

AI Companion Tools

Scribenote has built a suite of companion AI tools beyond SOAP notes. Summi helps with patient history summarization, Quill assists with clinical writing tasks, and Sage provides research assistance with cited veterinary sources. These tools extend what Scribenote does beyond the exam room into research and communication workflows.

ChartHound does not offer equivalent companion tools. Our focus has been on clinical documentation depth — body maps, dental charts, lab parsing — rather than a broader AI toolkit.

Team Features

Scribenote offers Teams Mode, which allows unlimited care team members — technicians, assistants, students — to use the platform for free under a single DVM's license. This is a strong value proposition for practices where multiple team members need to document.

ChartHound does not currently offer an equivalent Teams Mode with free team member seats.

Security and Compliance

Scribenote holds SOC 2 Type II certification, which means they have undergone a formal third-party audit of their security controls. This is the gold standard for SaaS security verification, and they deserve credit for achieving it.

ChartHound follows SOC 2-aligned security practices but has not yet completed the formal certification process. Our security infrastructure is built to the same standards, but until the audit is done, we cannot claim equivalence. If formal SOC 2 certification is a requirement for your practice, Scribenote currently meets that bar.

Pricing

Which Should You Choose?

The honest answer is that it depends on what your practice needs most. Here are our genuine recommendations:

The Bottom Line

Scribenote has built a mature platform with strong integrations, a generous free tier, and a growing suite of AI companion tools. They have earned their SOC 2 Type II certification and serve over 3,000 veterinarians. For practices that prioritize PIMS integration, team access, and a risk-free entry point, Scribenote is a strong option.

ChartHound goes deeper on the clinical documentation side. If your practice needs visual exam tools (body maps across seven species), dental charting, automatic multi-pet visit handling, or lab result parsing, those features simply are not available in Scribenote. Our starting price is also lower at $60/month for practices that know they want a paid plan.

Both are legitimate tools built by teams that understand veterinary medicine. The best choice is the one that matches how your practice actually works. We would rather you pick the right tool — even if it is not ours — than end up with something that does not fit your workflow.